> ## Documentation Index
> Fetch the complete documentation index at: https://docs.methodfi.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Identity Verification (IDV)

> Why identity verification matters and how the two-step process works.

<Frame>
  <img src="https://mintcdn.com/methodfinancial/eYCszB8Xv_iFcf77/images/identity-hero.svg?fit=max&auto=format&n=eYCszB8Xv_iFcf77&q=85&s=f6d99b97cd5ae3bc618b89ab0908fb9b" alt="Identity Verification" width="1920" height="1080" data-path="images/identity-hero.svg" />
</Frame>

## Proving Your Users Are Who They Claim to Be

<Warning>
  Method currently supports identity verification for US-based individuals only. Users without a US credit history or US phone number cannot complete verification.
</Warning>

### Why IDV Matters

Identity verification is the gateway to Method's platform. Before Method will discover a user's accounts, retrieve their credit data, or process payments on their behalf, the user must prove they are who they claim to be. It's a fundamental fraud prevention and compliance requirement that protects both your users and your platform.

For your product, IDV is typically the first meaningful interaction a user has after signing up. The verification experience directly impacts your onboarding conversion rate: a smooth, fast verification flow keeps users engaged, while a clunky or confusing one creates drop-off. Choosing the right verification approach is one of the most impactful product decisions you'll make in your Method integration.

IDV gates access to every downstream product: [Connect](/guides/connect/overview) (account discovery), [Updates](/guides/updates/overview) (fresh balances), [Payments](/guides/payments/overview), [Credit Scores](/guides/additional-products/credit-scores), [Attributes](/guides/additional-products/attributes), and more. An Entity that hasn't completed IDV stays in `incomplete` status with no product access. For most integrations, IDV is the single highest-impact step to optimize — every percentage point of verification conversion translates directly to users who can access your product's core features.

<Info>
  **Using Opal?** If you're using Method's embedded UI, Opal handles both phone verification and identity verification in a single, managed flow. You don't need to build verification screens or manage session state — Opal orchestrates the entire process. The rest of this section is relevant if you're building a custom integration or want to understand what Opal is doing under the hood. See the [Opal guide](/opal/identity/overview) for details.
</Info>

### The Two-Step Process

IDV consists of two sequential steps, each serving a distinct purpose:

<Steps>
  <Step title="Phone Verification">
    Confirms that the user controls the phone number associated with their identity. This is the "something you have" factor — it proves the person filling out your form actually possesses the phone number they provided.

    <Warning>
      Phone verification must be completed before identity verification can begin. Attempting to create an identity verification session for an Entity without phone verification will fail with `MISSING_PHONE_VERIFICATION`.
    </Warning>
  </Step>

  <Step title="Identity Verification">
    Confirms that the user's provided information matches a real person's identity through a KYC (Know Your Customer) process — it proves they are who they claim to be, not just someone who has access to a phone number.
  </Step>
</Steps>

Both steps must be completed for an Entity to be fully verified and gain access to downstream products.

### What Happens After Verification

Once both steps are complete, the Entity's status updates to `active` and the Entity becomes both `matched` and `verified`, unlocking downstream products: [Connect](/guides/connect/overview) (account discovery), [Credit Scores](/guides/additional-products/credit-scores), [Payments](/guides/payments/overview), and more. The verification is persistent — you don't need to re-verify for subsequent operations. See [Entity Lifecycle](/guides/entities/lifecycle) for how verification status affects what you can do.

<CardGroup cols={2}>
  <Card title="Verification Methods" icon="list-check" href="/guides/identity-verification/methods">
    Choose the right phone and identity verification approach.
  </Card>

  <Card title="Verification Outcomes" icon="circle-check" href="/guides/identity-verification/outcomes">
    Understand the difference between Matched and Verified.
  </Card>

  <Card title="Maximizing Success" icon="chart-line" href="/guides/identity-verification/maximizing-success">
    Improve match rates through better data collection.
  </Card>

  <Card title="Verification Sessions API" icon="code" href="/reference/entities/verification-sessions/overview">
    Full API reference for verification session endpoints.
  </Card>
</CardGroup>
