Product Errors

Status Errors

Product’s status represents the current access state of the Product. The following errors are related to the status of the Product.

`ACCOUNT_CONSENT_UNAVAILABLE`

Account consent for your organization is unavailable.

`PRODUCT_RESTRICTED`

This Product is currently not available for this Entity or Account due to missing information or verification. Please update your information to gain access to this Product.

`PRODUCT_UNAVAILABLE`

This Product is not supported for this Entity or Account.

`PRODUCT_VERIFICATION_MISSING`

Account is missing verification for the Product.

`TEAM_CAPABILITY_RESTRICTED`

Your organization does not have access to this Product.

`PRODUCT_UNAVAILABLE_INVALID_ACCOUNT_TYPE`

This Product is not supported for this Account type.

`PRODUCT_UNAVAILABLE_INVALID_LIABILITY_TYPE`

This Product is not supported for this Liability type.

`PRODUCT_AVAILABILITY_ERROR`

The Product is not available for an unknown reason. Reach out to the Method team to learn more.

`PRODUCT_RESTRICTED_MISSING_REVERSAL_ACCOUNT`

The preferred reversal account is not set. Reach out to the Method team to learn more.

`PRODUCT_UNAVAILABLE_ACCOUNT_CANNOT_RECEIVE_FUNDS`

The Account cannot receive funds, so this Product cannot be accessed.

`PRODUCT_UNAVAILABLE_ACCOUNT_NOT_ACTIVE`

The Account is not active, so this Product cannot be accessed.

`PRODUCT_UNAVAILABLE_ACCOUNT_NOT_CONSENTED`

The Account is not consented, so this Product cannot be accessed.

`PRODUCT_UNAVAILABLE_ENTITY_DISABLED`

The Entity is disabled, so this Product cannot be accessed.

`PRODUCT_UNAVAILABLE_UNSUPPORTED_NETWORK`

The Product is not available for this card network.

`TEAM_RESTRICTED_MISSING_PRODUCT_CONFIGURATION`

Your team is missing configuration for this Product. Reach out to the Method team to learn more.

`ENTITY_VERIFICATION_MISSING`

The Entity must be fully verified before it can access the requested Product.

`PRODUCT_RESTRICTED_CONNECT_REQUIRED`

The Entity must have a completed Connect record to access this Product.

Resource Errors

Errors set on a Product resource’s error property when execution is unsuccessful.

`24001 – PRODUCT_EXECUTION_FAILED`

The Product request failed to execute.

{
  "type": "PRODUCT_EXECUTION_FAILED",
  "code": 24001,
  "sub_type": "PRODUCT_EXECUTION_FAILED",
  "message": "Product execution failed."
}

Retry the request. If the issue persists, contact Method support.

API Reference

Entities

Accounts

Wallet

Payments

Files

Opal

Elements

Events

Supporting Endpoints

Status Errors

`ACCOUNT_CONSENT_UNAVAILABLE`

`PRODUCT_RESTRICTED`

`PRODUCT_UNAVAILABLE`

`PRODUCT_VERIFICATION_MISSING`

`TEAM_CAPABILITY_RESTRICTED`

`PRODUCT_UNAVAILABLE_INVALID_ACCOUNT_TYPE`

`PRODUCT_UNAVAILABLE_INVALID_LIABILITY_TYPE`

`PRODUCT_AVAILABILITY_ERROR`

`PRODUCT_RESTRICTED_MISSING_REVERSAL_ACCOUNT`

`PRODUCT_UNAVAILABLE_ACCOUNT_CANNOT_RECEIVE_FUNDS`

`PRODUCT_UNAVAILABLE_ACCOUNT_NOT_ACTIVE`

`PRODUCT_UNAVAILABLE_ACCOUNT_NOT_CONSENTED`

`PRODUCT_UNAVAILABLE_ENTITY_DISABLED`

`PRODUCT_UNAVAILABLE_UNSUPPORTED_NETWORK`

`TEAM_RESTRICTED_MISSING_PRODUCT_CONFIGURATION`

`ENTITY_VERIFICATION_MISSING`

`PRODUCT_RESTRICTED_CONNECT_REQUIRED`

Resource Errors

`24001 – PRODUCT_EXECUTION_FAILED`

​Status Errors

​ACCOUNT_CONSENT_UNAVAILABLE

​PRODUCT_RESTRICTED

​PRODUCT_UNAVAILABLE

​PRODUCT_VERIFICATION_MISSING

​TEAM_CAPABILITY_RESTRICTED

​PRODUCT_UNAVAILABLE_INVALID_ACCOUNT_TYPE

​PRODUCT_UNAVAILABLE_INVALID_LIABILITY_TYPE

​PRODUCT_AVAILABILITY_ERROR

​PRODUCT_RESTRICTED_MISSING_REVERSAL_ACCOUNT

​PRODUCT_UNAVAILABLE_ACCOUNT_CANNOT_RECEIVE_FUNDS

​PRODUCT_UNAVAILABLE_ACCOUNT_NOT_ACTIVE

​PRODUCT_UNAVAILABLE_ACCOUNT_NOT_CONSENTED

​PRODUCT_UNAVAILABLE_ENTITY_DISABLED

​PRODUCT_UNAVAILABLE_UNSUPPORTED_NETWORK

​TEAM_RESTRICTED_MISSING_PRODUCT_CONFIGURATION

​ENTITY_VERIFICATION_MISSING

​PRODUCT_RESTRICTED_CONNECT_REQUIRED

​Resource Errors

​24001 – PRODUCT_EXECUTION_FAILED

Status Errors

`ACCOUNT_CONSENT_UNAVAILABLE`

`PRODUCT_RESTRICTED`

`PRODUCT_UNAVAILABLE`

`PRODUCT_VERIFICATION_MISSING`

`TEAM_CAPABILITY_RESTRICTED`

`PRODUCT_UNAVAILABLE_INVALID_ACCOUNT_TYPE`

`PRODUCT_UNAVAILABLE_INVALID_LIABILITY_TYPE`

`PRODUCT_AVAILABILITY_ERROR`

`PRODUCT_RESTRICTED_MISSING_REVERSAL_ACCOUNT`

`PRODUCT_UNAVAILABLE_ACCOUNT_CANNOT_RECEIVE_FUNDS`

`PRODUCT_UNAVAILABLE_ACCOUNT_NOT_ACTIVE`

`PRODUCT_UNAVAILABLE_ACCOUNT_NOT_CONSENTED`

`PRODUCT_UNAVAILABLE_ENTITY_DISABLED`

`PRODUCT_UNAVAILABLE_UNSUPPORTED_NETWORK`

`TEAM_RESTRICTED_MISSING_PRODUCT_CONFIGURATION`

`ENTITY_VERIFICATION_MISSING`

`PRODUCT_RESTRICTED_CONNECT_REQUIRED`

Resource Errors

`24001 – PRODUCT_EXECUTION_FAILED`