Billing Lifecycle and Data Availability
Financial institutions determine which data fields are returned for Updates based on the cardholder’s billing lifecycle stage. The four common cardholder states:- Bill Created: A new statement has been generated. All billing fields are available.
- Bill Due: A payment is owed. Balance, minimum payment, and due date are present, but no last payment information has been reported yet.
- Bill Paid: A payment has been made. Last payment amount and date are available, but the next due date has not yet been generated.
- Dormant: The account is open but shows minimal activity. Typically only balance (and sometimes available credit) is returned.
Approximate distribution across states: Bill Created 28%, Bill Due 10%, Bill Paid 31%, Dormant 10%, Other 20%.
The distribution across these states varies significantly by issuer. Each financial institution presents data differently, resulting in different extraction profiles.