Portfolio Monitoring
Subscribing to Account Updates
Account Update Subscriptions deliver near-real-time balance and payment data as the financial institution reports changes. This is how you detect missed payments, early payoffs, and balance fluctuations without manually polling for updates. Subscribe to updates for the Toyota auto loan:You can also subscribe to
update.snapshot for monthly snapshot data from credit bureaus, which provides a broader but less frequent view. Use update for real-time monitoring and update.snapshot for periodic reconciliation.Subscribing to Credit Score Changes
Credit score monitoring tracks changes in the borrower’s credit profile over time. This is valuable for both risk management (detecting deterioration) and opportunity identification (detecting improvement). Enroll James in credit score monitoring:scores field is populated with the borrower’s score, model, and contributing factors.
Detecting Distress Signals with Attributes
Beyond raw account data, Attributes can surface early warning signals. Periodically request attributes to monitor the borrower’s credit health trajectory:excellent), and his payment history improved to 98%. These are positive signals for your portfolio.
Key distress signals to watch for:
| Signal | Attribute | What it means |
|---|---|---|
| Rising utilization | credit_health_credit_card_usage > 75% | Borrower may be accumulating new debt on paid-off cards |
| Declining payment history | credit_health_payment_history < 90% | Missed payments on remaining obligations |
| Active delinquency | credit_health_entity_delinquent = true | Borrower is behind on one or more accounts |
Retargeting & Reconsideration
The same monitoring infrastructure that detects risk also identifies opportunity. Subscription data can trigger automated workflows for second-look approvals, refinance offers, and cross-sell campaigns.Second-Look Approvals from Update Subscriptions
When a previously declined applicant’s account data changes favorably, Update Subscriptions surface the change automatically. Common triggers:- Balance paydown: An applicant who was over-leveraged pays down significant debt, improving their DTI ratio
- Account closure: An applicant closes a high-interest account, reducing their total obligations
- Payment consistency: Several months of on-time payments on existing debts demonstrate improved reliability
Credit Score Improvement for Better Terms
Credit score subscriptions identify when previously declined or high-rate borrowers improve enough to qualify for better terms:- A borrower who was approved at 12.99% APR sees their credit score rise 40 points — you can proactively offer a rate reduction or refinance
- A declined applicant’s score crosses your minimum threshold — trigger an automated reconsideration workflow
Tracking Repayment Velocity and Debt Trends
By comparing successive Account Updates over time, you can derive signals that aren’t available in any single data point:- Repayment velocity: How quickly is the borrower paying down your loan versus the scheduled amortization? Faster-than-expected repayment may indicate they’re a candidate for a larger credit line.
- Debt accumulation: If the borrower’s total liabilities are growing (new accounts, increasing balances on other cards), this may warrant a portfolio review.
- Payoff events: When an auto loan or mortgage is paid off, the borrower’s monthly cash flow improves — an ideal time for a cross-sell offer.
Putting It All Together
| Monitoring goal | Method product | Trigger |
|---|---|---|
| Detect missed payments | Account Update Subscription | next_payment_due_date passes without corresponding last_payment_date update |
| Track balance changes | Account Update Subscription | balance field changes between update cycles |
| Monitor credit score | Entity Credit Score Subscription | Score change detected by bureau |
| Assess credit health trends | Attributes (on-demand) | Periodic pull or triggered by update webhook |
| Identify refinance candidates | Credit Score Subscription + Account Updates | Score improvement + balance reduction |
| Flag borrower distress | Attributes + Account Updates | Utilization spike, delinquency flag, or missed payments |
Subscriptions Guide
Deep dive into subscription types, webhook payloads, and management.
Credit Scores
Understand credit score retrieval, models, and subscription behavior.
Attributes
Full list of available credit health attributes and their ratings.
Lending Overview
Return to the lending use case overview.